BorderCash adheres to regulatory standards and implements compliance checks to ensure adherence to legal requirements.

Immediately contact our support team and update your account password.

Transaction fees vary depending on the type and size of the transaction. Please refer to our pricing page for detailed information.

There are no mandatory monthly charges for basic users. Premium features may attract additional fees.

You can reach our support team via the 'Contact Us' section on our website or email us at support@bordercash.com.

Report the issue through our support page, providing as much detail as possible to help us resolve it quickly.

Investment Custody allows users to deposit funds into an investment-specific account, separate from regular custody.

Simply initiate a transfer from your main BorderCash custody to the investment custody from your dashboard.

Yes, as with any investment, there are risks. Please review our terms and conditions carefully before investing.

BorderCash Utilities provides services for purchasing airtime, data, gift cards, and bill payments. You can conveniently buy these services directly from your BorderCash account.

To purchase airtime or data, log into your BorderCash account, navigate to the Utilities section, select Airtime or Data, choose your network provider, enter the desired amount, and complete the payment.

BorderCash offers a variety of popular gift cards, including Amazon, iTunes, Google Play, and many more. Visit the Utilities section to explore available gift cards.

To pay bills, go to the Utilities section in your BorderCash account, select the Bill Payment option, choose the bill category (e.g., Electricity, Cable TV, Internet), enter the required details, and proceed with payment.

The Shop feature allows users to purchase various products and services directly from verified sellers on the platform. Users can browse, select items, and make payments securely within BorderCash.

To use the Shop feature, navigate to the Shop section, browse available products, select the desired item, add it to your cart, and proceed to checkout for payment.

Yes, BorderCash employs robust security measures to ensure all transactions are secure. Additionally, your information is protected with advanced encryption and fraud detection systems.

Yes, if a transaction fails, BorderCash ensures refunds are processed promptly. For any issues, you can contact customer support for assistance.

To check your transaction history, log into your BorderCash account, go to the Dashboard, and select the Transaction History option to view all completed and pending transactions.

If you encounter any issues or have inquiries, you can reach out to the BorderCash support team via the Help Center or through the Contact Us page.